Monday, June 4, 2007

Other customers reviews of Triumph Sports Inc.

"RETURNED 1 OF 2 ITEMS SENT IN W/NO COA AFTER 90 DAY AND NO WORKING PHONE TO CONTACT ANYONE. WOULD HAVE DONE BUSINESS ELSEWHERE. "

"purchased 595.00 9 items in merch on march 29. charge cc and only sent 3 items no answer as 2 y and anoyed when told prom i was disputing the charge on my cc"

"I tried to get a helmet signed by two players in the April signing. They only got me one, but charged me after the show for both of them even if they knew the other didn't show. I called multiple times to try and get the helmet back soon after the show to get other signatures on it, but the office you get to call has no influence on the mail order items. Took 2 months to get my item back with only one of the signatures, while I missed out on 3 other signings while waiting for it. Once I got item back, I then had to start the process of getting my money back since they never let me know they only got one signature. After multiple emails asking for a REFUND, I get a reply saying the refund is in the mail, but only get a credit voucher (more money available, but I had asked for a refund). Now this was in mid-June and I now had to mail that credit voucher back in to get my money back... and had to wait another month till mid-July to actually get my money back by check (they couldn't credit back my cc that they had charged for some reason). All this hassle (almost 4 months worth) for one signature was not worth it and I don't plan to do business with this company again. "

"4/1/06 Football Spectacular Show. Sent Check for $140.00 for Michael Irvin Mini Helmet on 3/14/06. Check cashed on 4/4/06. Never recieved my Helmet, Will not respond to emails, Now Deletes them, Will not return Phone calls. All I want was Irvin Mini helmet."

"One of the worst promoters there is. YES, the athletes they get are the best there is however you pay the absolute premium for signatures. I am also fine with paying top dollar but let the customer service be commensurate with the price. Items will be returned at Triumph's discretion which could easily mean two months or more. They NEVER answer their phone, NEVER return messages and RARELY answer emails if it involves something negative relating to their ridiculously bad customer service. If you can attend their shows in person then you're lucky but I would never recommend using their Mail Order EVER."

No comments: